First home buying experience a wonderful one

Mark Burgess made our first home buying experience a wonderful one! His communication was wonderful – timely when we initiated – plus he did a great job keeping us up-to-date. As first time homebuyers, his knowledge of the industry was very helpful. He was very patient with us and gladly answered our multitude of questions. He allowed us to make the decisions instead of telling us what to do, but did offer advice when asked. After having disappointing experiences with realtors in the past, he was a breath of fresh air. I will gladly recommend him to everyone!

Honestly, I can’t really think of any ways in which we felt failed by you. The only thing I can think of – which is really just a way to streamline the process and make things easier on all parties – is to get all required paperwork taken care of at one time. I see this helping both Mark and the client. Otherwise, we felt the service was wonderful and received all the help and advice we needed.

We found Mark by happenstance. We were originally searching in the Sugar Land/Richmond area and met Mark at an open house he was holding in Pecan Grove. When we decided to stay within Houston, we began working with a realtor close to our search area, but were thoroughly disappointed with her. That’s when we reached out to Mark. And even though he had to drive from Sugar Land to the Heights neighborhood, he was more than willing to help us.

I would just like to add that we had a much better and easier first time home buying experience than we expected to have. We believe Mark was a huge part of that. We just want to thank him for guiding us through the process and sharing his knowledge and experience with us. I will definitely be referring you to anyone who needs a realtor in the future. Thank you!!

— Nicole & David A